TUG Inflatable Boats
RETAIL LIMITED WARRANTY
DURATION OF COVERAGE
TUG inflatable boats are warranted to be free of defects in material and workmanship. CSM Hypalon tubes are covered by a ten-year limited warranty. PVC tubes are covered by a five-year limited warranty. The hull structure is covered by a two-year limited warranty. Parts and accessories are covered by a one-year limited warranty. For commercial use or hire, the entire vessel has a one-year warranty. For detailed information, refer to owner's manual and warranty card.
HOW TO OBTAIN WARRANTY COVERAGE
The customer must provide TUG Inflatable Boats with a reasonable opportunity to repair, and reasonable access to the product for warranty service. Warranty claims shall be made by delivering the product for inspection to a TUG Inflatable Boats dealer authorized to service the product. If the service provided is not covered by this warranty, the purchaser shall pay for all related labor and material, and any other expenses associated with that service. A Proof of purchase must be presented to the dealer at the time warranty service is requested in order to obtain coverage.
WHAT IS NOT COVERED
This limited warranty does not include damage due to misuse, abuse, negligence, improper or inadequate storage or transportation, or to any TUG inflatable boat which is used in a manner contrary to directions or instructions indicated in the TUG Owner’s Manual.
The warranty does not cover routine maintenance items, adjustments, normal wear and tear, puncture, discoloration, oxidation, abrasion, mildew or damages due to theft, loss, modification or alteration.
Wear parts including but not limited to rubbing strake, keel guard, ropes are not covered by the warranty.
This warranty shall be ineffective if the boat has been operated without proper inflation, or with an outboard motor which exceeds the maximum horsepower rating listed on the serial plate attached to the transom.
TRANSFER OF WARRANTY
The limited warranty is transferable to a subsequent purchaser, but only for the remainder of the unused portion of the limited warranty. This does not apply if the vessel is used for rental or commercial use.
To transfer warranty please send an email with the below information to warranty@tuginflatables.com.
- Copy of the sale agreement
- HIN number of the craft
- Name, address, email address of new owner
For detailed information, please refer to your owner's manual and warranty card.